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Return Authorization Request Form for OEM Parts Garage
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Packing
and Shipping your Return The item must be
returned in the same package with no damage. Shipping charges are the
responsibility of the customer. If you need help returning the product
please call us. Any damage done to the product by the user will
be deducted from the return.
Core Returns
Some of the parts offered on our site have a Core Charge applied to them. This is a refundable charge the manufacturer applies to ensure the replaced part is returned to us. Please note customers are responsible for all shipping charges related to core returns. All core returns must include a copy of your original customer invoice for return identification, be clean, assembled, complete with no missing parts, undamaged, and in the original packaging used for the new replacement part. Upon receiving the core back at our facility, we shall process your core credit. Core charges are most often associated with starters, generators, catalytic converters, ECM/BCM modules, alloy wheels, engines, transmissions, transfer cases and some diesel fuel parts such as injectors. If you should have a question or need assistance with your core return, please send us an email at sales@oempartsgarage.com and we will respond to your request within 72 hours.
Thank you for all your efforts and considerations in reference to our core return policy.
Please note, once a product has shipped it is considered a complete
sale, if you decide you want to cancel your order after the item has
shipped you will be charged the shipping, after you refuse the item(s)
and we receive the product back your credit card will be credited the
full amount minus the shipping. Some products may
be subject to an additional 20% restocking fee.
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Order
Information
as
it appeared on your email order confirmation |
| Order
Number: |
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| Date
Ordered: |
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| Refund
Amount: |
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Your
Name and Company
as
it appears on your credit card |
| First
Name: |
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| Last
Name: |
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| Company: |
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Your
Billing Address
as
it appears on your credit card |
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Address: |
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| City:
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| State/Province: |
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| Zip/Postal
Code: |
(Changing Zip will affect shipping fees) |
| Country: |
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Email,
URL and Phone Number
Addresses
where we should send info for your order |
| Email: |
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| Phone: |
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| Fax: |
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Return
Information
Tell us why you are requesting this return. |
| Note: |
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Items
and Products
If you know the product numbers and prices enter them below
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Product
Number / Description |
Price |
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